At Nomostall, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. This policy complies with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable laws.
By using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1 Personal Information
- Name, email address, phone number, contact details
- Shipping and delivery addresses
- Payment information (processed securely)
- Account login details
- Order history and transactions
- Customer support messages
- Preferences and settings
1.2 Automatically Collected Information
- IP address and device information
- Browser type
- Operating system
- Usage behavior
- Location data (if allowed)
- Log and analytics data
1.3 Third-Party Information
We may receive information from payment processors, logistics partners, and analytics providers.
2. How We Use Your Information
- Provide and improve services
- Process orders and payments
- Communicate updates
- Marketing (with consent)
- Personalize experience
- Fraud prevention
- Legal compliance
- Analytics and improvement
3. Legal Basis for Processing
- Consent
- Contract obligations
- Legal requirements
- Legitimate business interests
4. Information Sharing
4.1 Service Providers
We share data with trusted partners under strict confidentiality agreements.
4.2 Business Partners
Only with your consent for offers and promotions.
4.3 Legal Requirements
We may disclose data when required by law.
4.4 Business Transfers
Your data may be transferred during mergers or acquisitions.
5. International Transfers
Your data may be processed outside Nigeria with proper safeguards.
6. Data Security
- Encryption
- Secure access control
- Regular monitoring
- Staff training
- Security audits
7. Data Retention
We retain data only as long as necessary or required by law.
8. Your Rights (NDPR 2019)
- Access your data
- Correct your data
- Request deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
9. Marketing Communications
You may unsubscribe anytime from marketing emails or settings.
10. Data Breach Notification
We will notify affected users within required legal timelines.
11. Children's Privacy
We do not knowingly collect data from individuals under 18.
12. Third-Party Links
We are not responsible for external websites.
13. Policy Updates
We may update this policy from time to time.